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02 May 2016
By Jappiee070

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Remote play no sound

31 Replies 82,570 Views Created 02-05-2016
02 May 2016
By Jappiee070

Hello,

 

Recently I've setup remote play on my PC. It's working properly except for the sound. The video is working just fine. I've tried multiple things, like rebooting both systems, change sound settings on PS4/PC and I've tried to run the remote play application as administrator. Nothing seems to help, the sound output from my laptop is 0. I'm running a windows 8.1 machine with updated drivers and hardware that meets the requirements by far. Also the sound on my laptop is working properly, but it seems like the sound isn't being streamed to my laptop. I have disabled Firewall, my NAT is type 2 but I never came across problems with this. Anyone?

 

Thanks in advance!

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ArcaneFist

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I had the same problem. I'm using ps4 remote play on a win10 machine and connecting my Dualshock 4 controller via a usb wireless adapter. I noticed that having the usb adapter didn't just kill sound for the PS4 remote play, but rather killed ALL audio on my PC. It turns out that the PC thinks that your usb adapter is a speaker. On the PC, go to your control panel > hardware and sound > sound while the usb adapter is plugged in. Disable it as a speaker, and you're good to go.

 

Credit where credit is due - I'm not the first to figure this out. Here's a link to the original solution:

http://www.tomsguide.com/forum/239538-49-xbox-controller-kills-audio.

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Remote play no sound


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SlashFly

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Experiencing the same issue, don't know how to fix it :(

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HUGSxNxKISSES

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I've just set my remote play up and it was a bit laggy at 1st then then picture caught up.

Then i realised that the sound was coming through.

But now its working...

I think that when i switched my tv to the ps4 just to look at the settings and was like derhhh its on the pc screen.

I flicked back to the pc and it started working.

Strange.. I know. but it probably didnt sync correctly and still wanted to be a real ps4.

I hope you can take something useful from this lol.

 

GD luck. 

https://www.instagram.com/hugsxnxkissesgaming/?hl=en

https://twitter.com/HxNxKgaming

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mysterymagic08

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You've probably given me the worst help I have ever had from anyone on the community. I do not know how you even speak English because you didn't make any sense at all when you were telling us how you fixed your problem. Plus who types durrr in their comments that are supposed to help others. You literally use that word for calling another person retarded. So technically you made me feel less than you for a REAL problem everyone is having because Sony didn't complete their program to fully sync the systems so how come do you feel like making us feel like we are stupid. I really just want to play the last of us and be able to hear what the story line is not read every little detail.

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stoutc24

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Ungrateful much? That user actually made a lot of sense. Maybe you should take your frustration out on people who don't take the time out of their day to try and help.

#buttHurtMillenial

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ArcaneFist

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I had the same problem. I'm using ps4 remote play on a win10 machine and connecting my Dualshock 4 controller via a usb wireless adapter. I noticed that having the usb adapter didn't just kill sound for the PS4 remote play, but rather killed ALL audio on my PC. It turns out that the PC thinks that your usb adapter is a speaker. On the PC, go to your control panel > hardware and sound > sound while the usb adapter is plugged in. Disable it as a speaker, and you're good to go.

 

Credit where credit is due - I'm not the first to figure this out. Here's a link to the original solution:

http://www.tomsguide.com/forum/239538-49-xbox-controller-kills-audio.

Remote play no sound

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TheEpicBammer

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Thank you very much! This helped for me!

 

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Bobcat34

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Awesome mate all sorted, This has been driving me crazy!

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mysterymagic08

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This guy is a miracle helper I'm very happy for his help. I do not know how come we cant move this to the first comment like other communities. Yet if you really need help this guy should be able to have it work. Playstation downloaded a driver on your computer you just need to reprogram the driver to work the way you want it to. 

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chau9202

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Wow. Didn't know there's a solution for this. As I always unplug the audio jack from my laptop and plug it to the headphone port at the controller when I was to use 

remote play. Unplug the controller and reverse the step again when I wanna play computer games to not let the controller keep on charging lol. 

 

Thank you.

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heavenlymm

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Yes, the controller works as a speaker on the PS4 too, but this is what was happening to me on PC... Change the default playback device to your normal output and problem solved. Thanks :)

 

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pep4eto1211

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Genius sir!!!

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IamEdLovin

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You are the best!! Thank you!!!!

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mikolajrozycki

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Thank you man

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alexer602

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since i have my dualshock 4 hooked up with a wire, would this method still work?

 

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urwathrtz

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Sweet!!! Thank you!!!

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DeadSpace57x

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Tnx m8.

 

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bwallfsu

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Yup - I'm connected via wire and the fix worked.

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Thank you so much! this was very helpful

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iaforek

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Excellent! Sound works fine now!

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Doc_Atrox

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I have Windows 10 Pro and No where in my Control Panel>Hardware and Sound> does "sound while the usb adapter is plugged in" even exist!!! I've done a system search and even searched the control panel and that option is not even recognized in my PC. Can someone elaborate more please? I am getting horrible sound through my Turtle Beach headset while trying to play with Remote Play.

 

Remote play no sound

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