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07 Mar 2019
By car____hill

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Software download error SU-42118-6

21 Replies 2,908 Views Created 07-03-2019
07 Mar 2019
By car____hill

Doing the software download and then an error code appeared (SU-42118-6)  now my controller won’t connect so unable to use to go into any other menus

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RichyMK440

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I am aswell is there a fix for this been search a few things but control has just died on me not connection or any other screen tride unplugging aswell hoping it would hard boot and still nothing 15519903377394384332922386128978.jpg

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Haiiro_No_Kishi

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I got the same issue happen to me when I woke up to update this morning. My disc tray won't work but since it hasn't I have updated before without any issues.

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same here. such a shame that this happened and dmc5 comes out tmrw smh

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harharharrr

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Same issue here along with some others. I tried swapping ps4 with hdd. One ps4 gives me the code. The other one just refuses to update via internet and usb

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sethiscooler15

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Restart your ps4 while it’s downloading the update 

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VHS2018

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That works? 

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😂😭😭😂😂

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DKclassic86

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Nothing Works ...

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mont348

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Fix the Blu-Ray drive then the system will start accepting and installing updates again. 

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DKclassic86

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So You mean : 

 

That i Can’t Update the 6.50 without the dvd/Blu-Ray drive working ? 

 

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No. 

 

Hardware checks were introduced around system software 5.00 because of morons modifying their systems, it will download the system software update perfectly fine but will block installation if the hardware checks don't pass. 

 

Technically 6.50 isn't to blame because it will not install just like future updates won't until the Blu-Ray drive has been repaired. 

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BIGDOGDREWOHYEAH
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How would one go about fixing the Blu-ray drive?

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Try looking at YouTube for repair tutorials or try a local PC and console repair shop. 

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i tried updating my PS4 but when installing, the error (SU-42188-6) appeared. i have looked online and tried updating using a USB and my computer and the same error popped up. I don't know what to do 

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So I went to see how much it would cost me to fix the ps4 I own and was told $144, I cried on the inside.

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Jamiah-legend642
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Nah this is so annoying why can’t they fix this bug and let us play like we want for FREE so now we have to pay well done Sony ( might switch to Xbox)

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=)))) and you think it would make a difference?:))) go right ahead but and buy all the games again:D

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U gotta have the usb connected to controller then press button

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