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27 Jan 2017
By Parragon_Wilson

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Update file won't download

32 Replies 36,388 Views Created 27-01-2017
27 Jan 2017
By Parragon_Wilson
I am trying to install the Overwatch 2.04 file but no matter whether I restart the system or the download it just won't get past the 'Preparing to download' stage. It's not an issue with available memory either because I have space enough for at least two large triple A titles.
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hgwells

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How much free space?

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DoctorEgo

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EDIT: Whups, slightly different issue - mine is for System updates rather than game updates. Serves me right for coming straight from Google and skimming replies.


I've had this problem for months now. With each system update, my PS4 will fail to download it, and will often hang during startup. Rebuilding the database does nothing to alleviate the problem, and the only option I've found that works is to download/install the update from safe mode...after which the PS4 works perfectly until the next system update. I'm relatively content with the workaround, but a little concerned that there's a more significant problem I'm ignoring. I have a 2TB drive and plenty of space, so that's certainly not it.

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ghadi_100

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I have 700 gb and j cant update games like fifa18

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Any error codes?

 

Chances are your internet connection is struggling to connect to the game publishers server's in Fifa 18's case that will be EA where the game update is stored.

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I recently got Uncharted 4, it installed fine, but when I tried to open it, it told me I had to update it. At first it said 'Installing update file...' for a second, then it said, 'Cannot install the update file.'. Any solutions?

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How much free space do you have?

You should aim to have over 150GB free due to the way updates are installed.

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I have around 2TB.

 

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On the internal hdd?

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It's on a external USB storage device.

I've tried restarting the console and the internet. I cancelled all other downloads and deleted all other downloads.

 

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Because of the way updates are installed, you still need space on the internal hdd even if the game is installed on extended storage.

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How much? Do you still need over 150GB? I only bought the external hard drive cause I didn't have enough space on the internal. I'm also pretty sure the problem was that the file got corrupted, now trying to reinstall. Will find out in about 9 hours.

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Just checked on it, still not working. Gonna exchange for a new one to the store. See if the new one will work. Thanks for the help.

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