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22 Sep 2017
By DAT_JB

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Update files copying

210 Replies 309,566 Views Created 22-09-2017
22 Sep 2017
By DAT_JB

Why is the PS4 copying game updates after they got downloaded?

 

This is has to be something new which came with the latest update. For me the copying takes longer than the download itself.

 

Does anybody know why the PS4 is doing this now ?

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gavsta72

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What do you mean by "copying" them, downloading the same update twice ??

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TheStill

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If it is saying copying after downloading then that means something has gone wrong somewhere.

 

Cancel and delete the download.

 

Then do a rebuild of the database from safe mode.

 

https://www.playstation.com/en-gb/get-help/help-library/system---hardware/power---system-stability/s...

 

After the ps4 restarts start the download again and it should go straight to installing rather than copying after the download. 

 

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Hmm okay. But why has this even come up now? Don't you think it will maybe get fixed with the the final 5.0 update ?

 

I'm in Beta right now

 

But a friend of mine who's not in Beta had the same yesterday after 4.74 update

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I did everything you said and it still says "Copying" when i'm done downloading files :(

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zeebuzzy

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mine just did this with dead by daylight.  overwatch update instslled tpbut never said copy file

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What does rebuild database do?

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steelers37040

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Thanks a lot bro. Just turned my 30 minutes of copying into a 7 hour download. DOES NOT WORK

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davidcrsh

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It does

 

 

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Does rebuilding the Data base take a long time?

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S2N-Ava

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Nope,  it's a short haul of a job to do...  takes very little time

 

 

Ava

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richieedelman43-
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yes

 

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i don;t know why though

 

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I have the same issue along with some friend of mine. Did the HDD database rebuild with no change.. copying the update takes significant more time than downloading it.. Did you find any solution or that's how it's supposed to be now?

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Same issue since the software update. I am using an external HD for extra storage, are any of you guys also doing so? I am wondering if for some reason it is downloading the file onto the wrong drive and then the copying is it transferring it to the correct place. Only a theory...

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FirstCobro-DSMUD
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I'm not using an external HDD and it's still doing it. But for me it was for a Neverwinter v4.10 which appeared about 30 minutes ago for me, even though server maintenance ended 3 hours ago. Yesterday, in early morning, they updated Neverwinter. I'm wondering if it was just copying the parts of the same updated that weren't buggy and overwriting the parts that were. Rather than patching with an entirely new update.

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Mine is doing this now too. Rebuilding the database solved it initially, but a few days on it's doing it again. Even for a small update the copying phase takes ages.

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Same for me, just recognized it with the Elite Dangerous Update. 250mb download, but copying takes at least 5 minutes... Quite annoying. Have anybody filed a support ticket?

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You know what’s even better than that? 

My black ops 4 update file was 143mb and guess how long copying took? 4 hours. 4 hours on a 143mb update? This honestly is the stupidest thing I’ve ever witnessed.

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SteveTheJewRobot
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It’s literally the worst. 

Re: Update files copying

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That's what lead me here. Replying to your comment. Took me 2 seconds to download. Have 2 consoles both sitting on copying for a couple hours now. This is ridiculous

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