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I'm having a problem with elder scrolls online redeeming two codes on the sub account I have ,even though my dad has allowed all of the the games like 18+ to be played so why am I not allowed to download the content?
Having the same issue on my brothers account, it should be working
Yep same here. New game for Christmas but saying Explorer pack has already been used
If you are trying to redeem it on a sub/child account, it probably won't work as the game is 18+, I imagine the content has to be redeemed on an adult account@Cool23Dude700
Why? Was there an error? Was the code damaged?
Give us a clue.@SonPortal
Yes i have child account
And my father (family manager) gave me all permissions but it can't do that
I also got that same issue when I was redeeming that fortnite code
Hi Playstation.I Have a problem with the code of Wc-40374-8 Can You Fix It
Hey guys, I figured out that the error means you can’t redeem a code on a child account, you have to use the parent account and it works
I can’t use my code on my parent account does anyone have a solution
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