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30 Mar 2012
By Moegfan

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Playstation 3 Error 8002E501

13 Replies 1,767 Views Created 30-03-2012
30 Mar 2012
By Moegfan

Hey everybody,

 

Do someone else have the same problem as me? Whenever I want to play online in SOCOM Special Forces, the same error message occurs every time on my PS3 at the moment: "An error has occured (8002E501)"

 

Are the servers down or what is the problem?

 

-Thank you!

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PaDDy_95_PL

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Recently I have the same problem. I dont know what has hapenend, but I have made a new account and it is working like nothing happened. Went back to my old account ( Level 72 :( ) still did not work. If you know how to prevent this from happenening or what to do to get my old acc back, please let me know ASAP

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DancingTurian

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Hej!

Har skickat detta vidare till vår support. Förhoppningsvis kan de hitta problemet snart.

 

- DT

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heidi-and_re

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Tror du problemet blir fikset snart???jeg gidder ikke å opprette en helt ny konto bare pga det ene spillet...
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DancingTurian

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Hej!

Ledsen att det tar så lång tid att försöka fixa detta. Har ni tagit bort speldatan och försökt installera om spelet?

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TamarinNOR

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@DancingTurian

I tried to delete the game data and then install the game and the updates, but still no luck. On the same console I tried some other account not owned by me on the same console, and it worked without any problems.

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TamarinNOR

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Still nothing new?

 

I don't really feel like making a new account to play this game. Is it possible to just reset or delete my gamedata for this game?

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DancingTurian

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Hej,

Vi håller fortfarande på att försöka hitta problemet. Vi ber om ursäkt för att det har tagit sån tid, men vårt tekniska team jobbar på det.

 

- DT

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TamarinNOR

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Since this problem seems to be related to someones account, since other account on the same console works without problems, is it possible to just delete or reset the data saved for those who have problems and does not care if they start over at level 1? I could of course just make a new account or play on that other persons account, but would rather find a solution that lets me play on my own account.

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DancingTurian

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@TamarinNOR wrote:

Since this problem seems to be related to someones account, since other account on the same console works without problems, is it possible to just delete or reset the data saved for those who have problems and does not care if they start over at level 1? I could of course just make a new account or play on that other persons account, but would rather find a solution that lets me play on my own account.


If you do not mind starting over I do recommend that you delete your current saves and start from scratch. We are trying to get to the bottom with this issue, but currently deleting the saves is what is recommended.

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TamarinNOR

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I can try to access my account on another PS3  where I don't have any save files and see if it works, but stats and other stuff related to online multiplayer, aren't those usually stored on the servers and not on the console?

 

If that works I just have to rush through the single player campaign before I delete the save.

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TamarinNOR

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Nope, that does not work. I did get another error message though. This is not copy n' paste, just roughly what I remember.

 

"""

ERROR

The game can not connect to the online universe. The servers are maybe going through maintenance or you have a problem with your Internet connection.

(12:2)

"""

 

.... the second time it said (9:2) in the end.

 

There is no problems with my connection, and the online multiplayer still works on others that have accounts on the same PS3.

 

I must have some king of save file on the servers where my online multiplayer progress are stored, it would be nice if anyone could just try to delete every instances of my account relating to this game and see how that works.

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OK - thank you for your answer! Then I guess I will have to make a new profile!

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I have the same 8002E501 error code... comon sony fix the problem.. I dont want to start a new accaount... my second acount works with the game.. dont know why.

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