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30 Dec 2011
By PaulTheCrazyKid

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QUEEN SONG PACK that I bought not appearing in Purchase History

4 Replies 759 Views Created 30-12-2010
30 Dec 2011
By PaulTheCrazyKid

Hi All...

 

I downloaded some songs from the Singstor 2 days ago which also included the QUEEN song pack and everything I downloaded shows up in the Purchase History except for the QUEEN Song Pack...

 

I called SONY PLAYSTATION customer service and the lady was very vague and to be honest it sounded very wrong what she told me, she said that if you DONT have the QUEEN  Singstar game disc then the song pack will not download... I thought that was really stiupid cause I said to her that if I had the disc then I wouldnt be downloading the song pack as all the songs are on the disc....

 

Anyone have any ideas cause I think what she said was dumb...

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Mulletino

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Hi and welcome to the forums.

 

The Queen song packs WILL work with normal SingStar so we can count that out.

 

Did you purchase them in the SingStar Viewer App? If so you need to insert the SingStar disc, go to your purchase history then download them there.

 

Have you a Microphone plugged in when you go to the carousel? That used to cause problems if you didn't as it wouldn't update.

 

oooh, just realised you said it doesn't show in your Purchae History, so do the songs show in-game? If not, check your account (not SingStore) purchase history to see if anything shows there.

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Re: QUEEN SONG PACK that I bought not appearing in Purchase History



Online PS gaming since 2003 - http://www.oaps.org

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PaulTheCrazyKid

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Hi there,

 

Thanks for your info... yes I did purchase it in the Viewer app. I'll do what you suggested and get back to you....so your saying to start the Viewer app, then insert the singstar disc and then go to the Online Purchase history??? I'll give it a go

 

Yes I did have the microphone plugged in when going through the carousel so I'll rule that out...

 

The Purchase History only shows the games I have downloaded, it doesnt show the Song Pack so I'll rule that out as well...

 

Thank you

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PaulTheCrazyKid

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OK... I worked it out!!! I went into the Viewer app again (didnt need to do that but I did).. I went to ONLINE, Purchase History....and when I used the right cursor to go from SONGS, SONG ADDONS, DANCE ADDONS, .... if I keep moving across there is another option SONG PACKS....I musnt of gone all the way across or maybe since I didnt use the VIEWER app there was not an option called SONG PACKS...... not sure... anyway I have it now and downloading it as we speak....

 

Thank you for your help

Have a Happy New Year and stay safe

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Mulletino

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Glad you got it working mate.

 

:)

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