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17 Dec 2012
By Inpending_Doom

Inpending_Doom

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Unable to Download Purchased Songs

3 Replies 1,737 Views Created 17-12-2012
17 Dec 2012
By Inpending_Doom

I am currently having an issue with downloading songs I have already purchased it comes up with an error saying "The Selected Item cannot be downloaded because it is associated with another system. Please check singstore usage Rights"

 

I know the reason why I am getting this error is because my old PS3 died on me and that’s the one I originally purchased all these songs

 

Is there any way I can fix this issue so I can download the songs on my new ps3

 

Or is there a singstar support email I can contact

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Nomembrane

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Nomembrane
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Hi there Inpending_Doom,

 

 

Sorry to hear that you are unable to re-download your SingStore content.

 

If your previous console is no longer working and you have purchased a new console, please give the PlayStation Support Centre a call on the number below so that we can assist with the reset of your SingStore content.

 

Please ensure that you have your PlayStation Network Account information ready when you call.

 

AU: 1300 365 911

NZ: 09 415 2447

 

Nomembrane

Re: Unable to Download Purchased Songs

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Inpending_Doom

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Thankyou for the quick response and I have just finished on the phone with playstation and they said the next time the singstar servers are reset which are once a week this should be resolved

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jamieclemence

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What is the number I would call if I live in Canada? In running into the same problem.

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