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23 Nov 2015
By PreGHz

PreGHz

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"Video failed" issue.

4 Replies 978 Views Created 23-11-2015
23 Nov 2015
By PreGHz

Hi all.

 

So, running into a strange issue that I haven't seen anyone else post about.

 

Several of my songs are showing a "Video failed" screen when attempting to play it.  This is on my PS4, I've to try to replicate it on my PS3.  Is there any option to delete and re-download those songs, or is there another fix?  I'm hoping to not have to wipe everything and start from scratch; we all know how cumbersome the re-download process for an entire library.

 

Thanks for the help!

 

 2015-11-22 17.42.49.jpg

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LABELS: DLC singstar ps4
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02
/16

PreGHz

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PreGHz
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Anyone? Anyone? Bueller?

 

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/16

jeanetty66

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Hello

I have this error on 2 of my songs now.

Both songs have been played several times without a problem.

I can't find the option to delete and re-install (the way I can with my PS3 version).

I would be very grateful for any help/suggestions.

Thanks

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"Video failed" issue.

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gMoneymillion

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I'm getting the same problem for half a dozen purchases. Not cool when u need to tap into your inner Celine 

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"Video failed" issue.

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/16

Hyperstorm76

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I had this problem with five songs on my PS3 which all turned out to be on the Singstar Celebration (or whatever it's called) disk. What a coinkydink.

 

 

The problem was sorted out after almost a year of complaining to PSN customer service so the best I can advise is keep trying to redownload it and failing that keep reporting it to the customer service until they are sick of you and sort it out.

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"Video failed" issue.

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